Terms of Use



The Xtreme Taiwan website (hereinafter “the Website”) is a platform providing merchandise-browsing services. It does not own, manage, operate or control suppliers’ products and services in any manner, either directly or indirectly. In the event of any dispute arising from any defect, guarantee and service of the merchandise ordered by consumers, the supplier and consumer shall directly work to solve the dispute. The Website is not involved in the trading relationship between the consumer and the supplier, nor can it provide any guarantee of fulfillment by the cooperating supplier.
 
1. Membership
Consumer’s personal information registered on the Website must be true and accurate. If the data provided by you is wrong, untrue or incomplete, Xtreme Taiwan is entitled to suspend or terminate your account. If your account is not used for a long time, or you publish text on the Website that is indecent, involves infringing actions, or fails to meet the Internet ethics and statutory provisions, Xtreme Taiwan is also entitled to close your account.
 
2. Placing orders for activity &services
For the activity &services offered on the Website, you must confirm the purchase quantity and price prior to placing your order; the transaction will be deemed to be complete once you make payment for it.
 
3. Activity &merchandise price and payment
After placing an order, payment can be made within three days using the following methods:
a) By using credit card online
b) By online ATM transaction (a bank transfer) according to the instructions given on the page
c) At any convenience store.
If the payment is not made within three days after placing the order, the order will be automatically cancelled.
 
4. Notification
If notification of any addition, deletion or change (including to the terms of use) is required to be given according to law or other related regulations, notification will be made in any of the following possible ways (but not in any specific way): e-mail, SMS, multimedia message service text message service, and posting the notification on the Website.

If users violate the Website’s service terms, or access any of the Website’s information or content without authorization, users will not receive the aforesaid notification. On the other hand, when users are legally authorized to access the Website and agree to comply with the Website’s service terms, it represents that users agree that any notification made by the Website through any method will be deemed to be delivered and received.
 
5. Cancelling orders for activity
(1) Consumers who withdraw early from an activity after it is started, or terminate the contract due to the consumer’s failure to cooperate with the vendor to fulfill the conduct required by the activity, are not entitled to request a refund for the merchandise. Also, if consumers fail to participate in a timely manner after the activity starts, they will be deemed to have voluntarily waived their rights and are not entitled to request any refund or compensation. 
(2) If any force majeure leads to failure in fulfillment of the entirety or part of the activity / services and/ or cancelation of the entirety or part of the activity / services, the Company and supplier are not liable for the compensation for any loss by the consumers. In this case, the fee or the amount required for the activity’s execution paid by the supplier will be deducted, and the balance will be returned to the consumer.
(3)    If you wish to cancel the activity or reschedule the activity, please call or send an email to notify the customer service personnel. Any refund is calculated according to the instructions on the activity & services page.
 
6. Placing orders in the souvenir online store and notices
(1) When making a purchase in the souvenir online store of the Website, please confirm the content, such as purchase quantity, transportation charge and price before placing an order. The transaction will be deemed to be completed after the order is placed and the payment is made.
(2) Please fill in your personal information, such as name and address, accurately in the member information form. In the event that an error in the information provided by you leads to failure to deliver the merchandise to you, or to any damage to the merchandise, the Website and supplier will be free from any liability. If you request redelivery of the ordered merchandise to the correct address, you will have to pay any additional costs.
(3) Once the order is confirmed and accepted, you will not be able to cancel the order or change the purchase content and/or the delivery address.
(4) The consumers should receive the purchased merchandise within 3to 14 working days after placing the order and making the payment. However, the delivery may be delayed depending on the order content, country and inventory.
(5) When ordering food or merchandise, it is the consumer’s responsibility to check before hand the import laws/regulations of the country or area where the recipient is located. If the ordered food or merchandise is confiscated by the recipient’s country or area, we will be free from any liability, and will not refund the order payment or transportation charge to the consumers.
 
7. Website service suspension or termination
We endeavor to provide a reliable service through the Website. However we will not be liable for any compensation caused by any disruption to the Website.
 
8. Website service disclaimer clauses
(1) The Website will make every effort to avoid personal information, such as name, telephone No. and e-mail address, being disclosed. Nevertheless, the information leakage resulting from force majeure will be beyond the scope of the Website’s personal information protection.
(2)    If the personal information provided by users has any error, or violates statutory provisions or public order/good morals, such information will not be protected by the Website. If this is the case, the user agrees to take full responsibility for any damage to the Company or any third parties.
(3)    If the user deliberately provides false personal information which results in a mistake of a third party or causes damage to others, the user shall be subject to all the relevant civil and criminal laws. If it causes further damage to the Company, the user shall also be liable for compensation.
(4) The user is aware of the dispute with Xtreme Taiwan such as a dispute occurs among the suppliers or vendors, the Company is not liable for any guarantee, while the user also agrees not to claim for civil damage compensation against the Company, or to discretionarily spread any improper words or texts publicly to harm the Company’s goodwill and reputation.
(5) If Xtreme Taiwan’s webpage is hacked, which results in damage to users, the Company will try its best to help resolve the problem, but will not be liable for any damage compensation.
 
9. Legal liability
If a user has any of the following predatory or attempted conduct or intent, the Company is entitled to claim for compensation against the user: 
(1) Publish, transmit, distribute or save any file, document or data involving defamation, fraud, assault, obscenity, pornography, gambling, verbal abuse, untruth or other things violating the laws of the Republic of China, or other data which infringe the intellectual property rights or interests of others.
(2) Publish, transmit, distribute or spread viruses or use other ways to disrupt the Website set up by the Company, or invade or attempt to invade the Website in any manner which may destroy or disrupt the computer system or data program or message.
(3) Have any conduct that destroys or disrupts the operation of the website service system or violates general Internet etiquette.
(4) Have any conduct that obstructs or disrupts customers in their use of the website service. 
(5) Engage in illegal trading, or publish any message that induces criminal offenses or trading.
(6) The content provided by the user for the Website comprises untruth or concealment, or violates public order/good morals.
(7) The user acquires the data in an improper manner and delivers, sells or discloses them to any third party or company. 
 
10. Commitment of intellectual property rights:
According to the laws, the Website or its oblige owns the intellectual property rights of the software, programs or content used by the Website. Without the prior consent of the oblige, no one is entitled to use them. No quote or reprint is allowed without the prior written consent of the Company or its oblige unless specifically permissible by law.
 
11. Privacy protection
Users’ information will be protected and used in accordance with the Website’s “Privacy Policy”. The user also agrees that the Website may follow its “Privacy Policy” to collect and use their personal information. This may include international transmission and storage, and internal use of the information by the Company and its affiliated enterprises.
 
12. Dispute settlement
Any dispute arising between the consumer/user and the Company shall try to be peacefully settled with the principles of fairness and good faith. If legal action is required to resolve the dispute, both parties agree to submit the dispute to the jurisdiction of Taiwan Taipei District Court as the court of first instance, and use the laws of the Republic of China as the applicable laws.