High-Speed Rail Ticket Purchasing Process: 2015-04-30
Purchasing method: station ticket window, automatic ticket machine, online reservation (use the high-speed rail website or cellphone T-express apps). 
  • Station ticket window: you can pay by cash, debit or credit card. Standard tickets, senior tickets, children tickets, compassion tickets,  and group tickets are available for purchase. 
  • Automatic ticket machine:can book travel date ahead of time (within 28 days) to the carriage on the day of the trip  . Before purchasing, please confirm the starting and ending stations, time, ticket amount, and total cost; standard tickets, senior tickets, children tickets, compassion tickets, and group tickets are available for purchase. 
  • Online reservation: 
1. High-speed rail website: http://www2.thsrc.com.tw/index_en.html?force=1, includes English and Japanese. Take the reservation number to a high-speed rail station or convenience store within the allotted time to pay for the ticket. 
2.Cellphone T-Express apps: 

a. Download T-Express Apps with your cellphone 
iPhone  Android  Windows Phone
 


 

b. The first time the app is opened, a "user agreement" page will appear. After you read and agree to the stated clauses, you will be able to access the app's "booking" and "ticket" functions. 
c. According to the mobile steps for purchasing tickets, up to 10 tickets can be booked in a single transaction, and up to 5 return tickets can be booked in a single transaction. (Reservations are accepted starting from 28 days before the actual trip until 5 minutes before departure). 
d. Credit card may be used to directly access T-express apps' payment system, or through the " capture record" function.  Bring reservation record to a high-speed rail station or convenience store and complete payment. 


 
According to the Taiwan High-Speed Rail T Express operating system, the following payment methods accepted are as follows: 
iPhone: VISA, MASTER CARD, and JCB credit card payment
Android: VISA, MASTER CARD, JCB, and X credit card payment 
Windows Phone: VISA, MASTER CARD, and JCB credit card payment 
Windows Mobile: limit to X card payment 
Symbian: limit to X card payment 

e. After finishing your payment online using Taiwan High-Speed Rail T Express app and payment system, pick up tickets at a high-speed rail station or convenience store. Or through the "capture record" function, automatically download the ticket to your device. 
f. Electronic tickets obtained through T-Express will be stored within the "My Tickets" area. When you select on the "My Tickets" area, you can choose the ticket you want to use. Selecting the ticket will cause a QR code to appear on the screen of your mobile device. Before boarding, plus scan the code in the sensor area by the gate. 

Source: Taiwan High Speed Rail